Privacy Policy

This Privacy Policy is provided by Mul Aura Glow - F.Z.C, License No. 55518, Dubai, United Arab Emirates ("we," "us," "our"), in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). We collect information you provide directly — such as your name, email, phone number, and shipping address when you place an order or contact us. We also automatically collect limited technical data (such as browser type and pages visited) to improve the Site.

We use your information to process and fulfill orders, communicate about your purchases, provide customer support, and send occasional updates about new products or promotions (only if you have opted in). You may unsubscribe from promotional communications at any time by replying to any such email or contacting us at koreanbeauty@mulauraglow.com. We never sell your personal data to third parties.

Payment transactions are processed securely through Stripe. We do not store your full card details on our servers — they are handled entirely by Stripe's encrypted infrastructure. As Stripe operates internationally, your payment data may be processed and stored outside the United Arab Emirates. Such transfers are carried out under Stripe's compliance standards and the applicable data protection regulations of the receiving jurisdiction.

We retain your order and contact information only for as long as necessary to fulfill orders, provide customer support, and comply with UAE legal and tax obligations. Order records are retained for a maximum of 5 years as required for VAT and accounting compliance, after which they are securely deleted. You may request deletion of your personal data at any time, subject to applicable legal requirements.

The Site uses cookies and similar technologies to enhance your browsing experience and analyze traffic. We use the following categories of cookies:

Essential cookies: These are necessary for the Site to function properly, enabling core functionality such as cart management and secure checkout. They cannot be disabled in our system.

Analytics cookies: These allow us to measure visitor traffic and understand how visitors use the Site, so we can improve its performance and content. You may disable these cookies in your browser settings without affecting core functionality.

You can manage or disable non-essential cookies through your browser settings at any time. Disabling some cookies may affect how the Site functions.

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at koreanbeauty@mulauraglow.com.

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Changes take effect upon posting on this page. We encourage you to review it periodically.